General questions
Product picks, order updates, anything you can't find on the site.
hello@health-vital.com Replies within 4 business hoursRefunds & returns
60-day money-back guarantee. Include your order number.
hello@health-vital.com Processed within 1 business dayWholesale & B2B
Gyms, clinics, nutrition shops, concierge practices.
shop@health-vital.com Replies within 2 business daysPress & media
Interviews, story pitches, founder availability.
hello@health-vital.com Replies within 1 business dayPartnerships
Affiliate, creator, athlete, and brand collabs.
shop@health-vital.com Replies within 3 business daysSecurity & privacy
Vulnerability reports, data requests, account security issues.
security@health-vital.com Acknowledged within 24 hoursMailing address
CompanyVital Supplements LLC
HQCalifornia, USA
HoursMon–Fri, 9am–5pm PT
A note on phone support — we intentionally don't offer a support phone line because email lets us attach order numbers, photos, and screenshots without the back-and-forth. If a phone call is genuinely the fastest way to resolve your issue, mention it in your email and we'll schedule a call back.